Contact Us

We love hearing from our customers — whether it’s about your order, our biscuits, or just to share your thoughts on your favourites.

Our team is here to help Monday to Friday, 8:30am–5:00pm (excluding bank holidays).

📧 Email Us

For order queries, delivery updates, or general questions, please get in touch at:
[email protected]

We aim to reply to all enquiries within 2 working days.

📍 Our Address

Border Biscuits Ltd
South Faulds Road
Lanark
ML11 7SR
United Kingdom

📞 Phone

You can also reach our customer service team on:
01555 662886

🕓 Office Hours

Monday – Friday: 8:30am to 5:00pm

📝 Feedback

We always value your feedback — it helps us make your Border Biscuits experience even better.
If you’ve got a suggestion or just want to share your thoughts, drop us a message at [email protected].

📣 Stay in Touch

Be the first to hear about new products, offers, and seasonal treats by signing up to our newsletter during checkout.